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Frequently Asked Questions

How long is shipping, and how much does it cost?

All courier charges are offered to our customers at already discounted rates. On occasion we do have free delivery for certain promotional items.

Credit card orders usually ship from between 7-9 business days after the card is charged.

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Is your site trustworthy? How can I trust you with my money?

We have a strict quality control unit as well as a top notch support team which operates around the clock to ensure that all inquiries and questions are tended to. You can tell therefore that our set up is both professional and very responsive. That said, if you are not satisfied with the product for whatever reason, we will be happy to abide by our refund policy and give you your money back.

As an aside, our site has been around for the longest time, and most of our orders do come from repeat customers who have purchased from us previously.

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How safe is ordering from your site?

We guarantee you that ordering from our site is safer than ordering in real-life. We secure all your personal information through military-strength encryption programs. If any fraud is ever committed on your credit card, we will pay the maximum $50 penalty fee that your bank can hold you liable for. But we are more than sure this will never, ever happen.

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Can anyone tell the difference between your product and the real thing?

We can honestly say that MOST people will not be able to tell the difference due to the following reasons.

The manufacturer uses only high grade solid stainless steel, this gives our replica watches a very heavy feel, just like the real deal. Our watches come with all markings and engravings that the originals have as well.

Would we offer a 180-days money-back guarantee, if these watches were poor quality?

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What customs problems would I experience if I order from another country? Are there any import taxes?

Customs regulations vary from country to country. Suffice to say however, that we have only had success in shipping to most countries. For countries that we are not able to ship to, they will not be listed in the checkout section, and customers from there would not be able to complete their purchase. Therefore if your country does show up on check out, rest assured that we CAN deliver to you.

We declare all products as low valued gifts. This would mean that they will not be taxed by customs officials as well.

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Are the pictures on your site taken from the actual replica or the genuine watch?

Even though the pictures may look like that from an original watch catalog due to the quality, they are ALL from our replica watches only. We have an in-house professional photography unit taking and editing the pictures for us.

As a matter of fact, many other sites steal our pictures to place up on their own website.

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